It’s now been a year since Lloyd installed our heat pump, and we couldn’t be happier with the result. As a building services engineer, I had a clear idea of what I wanted from the system. From the initial survey onward, Lloyd and the Heat Geek software were excellent—dialling in room temperatures, agreeing on a system without hydraulic separation, and planning how to approach radiator replacements.
The installation itself was completed to a very high standard, and the system has performed flawlessly ever since. The house has been consistently comfortable, and the setup has been completely “fit and forget.” With our solar panels, battery storage, and an off‑peak tariff, we’ve also managed to significantly reduce our energy spend.
Our guaranteed COP from Heat Geek was 3.8, but after a year of operation we’ve achieved an impressive 4.8.
Overall, we’re extremely happy with our choice and the quality of the installation.
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Boiler and heat pump design and installation specialist