Placed an order on Saturday, followed up on Tuesday and was told a 'glitch' meant it hadn't processed. I requested a refund as this was urgent meds for imminent travel. They have said the refund will take 5-7 days. So that is 2 weeks since I placed an order they can't fulfill and they claim they have no way to repay faster. It's really a great way to make money on all our unfulfilled orders just by holding onto our payents as long as they can. Customer service is a joke, I guess they pay peanuts.
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