Lloyds Pharmacy have done me proud over the years, and I was very happy with them, sign in, password and tick the box, not a problem.Now a new company have taken over and are demanding I change my password, seems you have to add ",$,*. something I feel is not needed, I am 80 years old, I have been using the same password for Lloyds for years, and I feel that changing it now is not what I want to do it will mean writing it down somewhere just to keep it safe, at 80 I would lose it within days So sorry, this new company is not for me, I think they need to be told that the elderly are set in their ways and do NOT like change. Mike Palmer
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