Absolutely terrible company. So cold and uncaring. They don't seem to understand or care that people rely on medication and that the cost of their incompetence can have such a negative impact on people's lives. Every time I'm due a delivery they make a careless mistake and my treatment is delayed. They then give you the same line of it being out of their hands. I'm so fed up of having different issues every single time I'm due medication. I'm constantly having to go over the deadline of when I'm due and it's causing unnecessary pain and illness due to errors they make and a lack of urgency to sort out the problems. It feels like they don't see you as a human being and protocol is all that matters to them.
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