I have used this pharmacy for over 16 years without complaint until recently when it seems a new franchisee took over since which time the service has deteriorated rapidly.The latest fiasco involved a comprehensive repeat prescription put in 12 days before I went to collect on a Friday on behalf of my disabled wife, before which I had tried phoning on numerous occasions(without success) to ascertain readiness of the prescription(as I had done many times in the past) to be informed that it had not yet been fulfilled and was pointed to the threadbare seating to wait. After an interminable time, my name was called upon which I was presented with a bag containing scarcely half the urgent medicines required. I was invited to return the following Monday to collect the balance which I duly did and, to no great surprise, half the balance was also missing which I was assured would be in the next day and I was to await a phone call from them to confirm this. 3 days later and no phone call yet. My exceedingly poor experience was confirmed by other customers who, one by one, were informed that x, y & z was also missing from their prescriptions.Their 'working' office behind the counter looked very disorganised and the staff audibly at odds with one another. Suffice to say that I shall be seeking an alternative pharmacy.
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