1st - For 3 years their site has said "We're experiencing a high volume..." as I have placed an order with them previously and had issues the first time too.2nd - They can only accept uploads for verification via Chrome and there is no mention of it when placing an order. Which means you're forced to wait even longer because you will have had to contact support to get told this information.3rd - You have to go through the hassle of downloading Chrome and redoing everything that didn't work on Edge or Safari the first time.4th - They lack common sense when it comes to obvious nicknames like Dave for David, Clint for Clinton, Jon for Jonathan and require you to redo your video if your name doesn't match despite your date of birth, surname and address matching everything else on your account.5th - The subject and body of their responses always contain grammatical errors. Overall... they're extremely unprofessional. I requested a refund and will try somewhere else after over a weeks worth of hassle trying to obtain my medication through them.
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