She seems a lovely girl on her Tiktok lives but she's struggling to keep up with orders. She promotes the mystery boxes and makes them a priority for making and dispatching but custom and normal shop orders you can be waiting up to 2 weeks for her to make and post. You'd think it would be the other way around as people are paying more for the custom and website orders. She doesn't reply to emails, messages or comments on the live, she's been removing comments and blocking people when they are getting upset about no contact and no delivery. Instead of doing the "mystery" boxes and letting people pick on the live she should do the boxes with an option to select the bars like a real order based on physical stock then she'd know where she was, wouldn't over sell on certain bars so then wouldn't have to rush to make them. Such a shame as the product is good once you finally receive it. She promotes lives for certain dates and times then ghosts everyone. Occasionally she'll post cancelling. I can see why people are getting angry. She says she'll post on certain days, tells you it's posted then when it arrives the date on the labels is a few days after the advised shipping date. Best before dates also confusing. On some videos and listing she's saying a years shelf life if unopened and others she's saying 2 months but says they are all made fresh so its confusing. If she can sort these issues I'm sure her ratings would be much higher.
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