I was directed to a shop in Exeter, Devon which was believed to offer a leather shoe-stretching service. Just off Exeter main street, I told the man there that my new boots were just slightly too tight around my small toe and asked if he was able to stretch them in this area only. This seemed to be something he did often, so i left the boots in his capable hands and I he even said they would be ready for pick-up the folowing day.The next day I tried on the newly-stretched boots at Loake's and they were now totally comfy, much more room and a boot I could now wear all day. However, when I went to the counter to pay for this brilliant service, I nearly fell over backwards when the man said there was no charge and that it is a free service they offer. I was speechless - maybe I am a cynic but in my world you get nothing for free and how grateful did i feel when i walked out Loake's door thinking I literally have the comfiest pair of boots now and it did not cost me a penny to modify them. I have already recommended Loake's to two friends and i fully intend to return next month to buy the beautiful hand-made, soft leather weekend bag for my son's 30th birthday that was on display there. You see, by showing a little bit of generosity in offering a no-strings-attached, free service, Loake's has enticed me back to spend more in gratitude!
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Since 1880, Loake Shoemakers has produced some of the world’s finest footwear from our Wood Street factory in Kettering, Northamptonshire. Family-owned since the very beginning, we are proud of our history and heritage as traditional shoemakers.
