I bought a leather hold-all weekend bag. It must have been a couple of years ago, after 4 uses the piping at the base came out of the bottom and Loake exchanged the bag. I’ve had the replacement bag a couple of years but literally used it probably 12 times maximum. The bag looks immaculate because of the lack of use, but the pipelining one of the corners at the base has come out again, exactly the same as the first bag. The quality is truly shocking. The bag looks beautiful but it’s just fallen apart with no use whatsoever. Unfortunately Loake are not interested in helping. I can’t find my receipt I went to the shop that I bought it and they are not interested.After many years a customer, countless shoes and accessories, I won’t be returning. Poor service and terrible quality, such a shame from what was once a good brand.
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Since 1880, Loake Shoemakers has produced some of the world’s finest footwear from our Wood Street factory in Kettering, Northamptonshire. Family-owned since the very beginning, we are proud of our history and heritage as traditional shoemakers.
