lobster.es

3.7
3.7 Based on 160 reviews

Lobster is Spain’s only all-in-English mobile and fibre broadband service. Get the best mobile deals and ultra-fast fibre for brilliant home internet! Bundle mobile with fibre and you’ll save big too!...

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Edyta Engh
No customer service, zero help and mobil not working.

Lobster Mobile roaming is NOT WORKING AT All!! I was traveling twice now and had ZERO data, zero possibility to call and nobody could call me from Spain to Poland either. This was in November last year and just now in February. Several emails sent in November and in February without getting any help. After I sent many emails with photos showing that everything was done correct with my mobil I got 1 email ( ONE ), sending like standard text telling again what I should do. I feel I talk to this same robot in this company who could not fix the technical problem for 4 months now. I would never, ever recommend this company to anybody. Waste of time and waste of money!! I need to work, I need my mobil work when I travel and nobody even care to contact me back.

1
Date of experience: Feb 06, 2026

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Business Details

  • Lobster is Spain’s only all-in-English mobile and fibre broadband service. Get the best mobile deals and ultra-fast fibre for brilliant home internet! Bundle mobile with fibre and you’ll save big too!

  • email help@lobster.es
  • call 711000711
  • language https://www.lobster.es

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