Lucy the MA is rude, hung up on me, and quite frankly is the biggest imbecile in that office. She called and left a voicemail with my personal and medical details which violates HIPAA entirely. She even called me and had a conversation with me and never once asked me my name or to verify who I am. Filed a formal HIPAA complaint against them today through the HHS.gov website. They call non-stop threating to cut off your meds if you don't set up an appointment right now. Constantly send prescriptions for wrong dosage, duration, and to the wrong pharmacy. I've been going to them for about 2 years now and have never spent so much time on the phone asking them to fix the prescriptions that they screwed up!
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Dignity Health is a California-based not-for-profit public-benefit corporation that operates hospitals and ancillary care facilities in three states.