The reception and cleaning staff entered my room, opened my safe, handled my passport, clothes, and personal items, and even discarded some of them. They assumed my booking was for one night and that I had checked out, but I still had my room key. They claimed they were 'entitled to do that' and that it was 'protocol.' I find it outrageous that this hotel's guest policies allow for such mismanagement of customer property and violation of privacy.
Claim your business profile now and gain access to all features and respond to customer reviews.
One-of-a-kind, locally inspired design aparthotels in the UK, Ireland & Germany.
