After a positive experience with the company, I inquired about a long-term stay through their third-party partner. It was an unfriendly and unprofessional experience, filled with misinformation and ignored requests, cancellations without explanation, and a lack of follow-up. I provided feedback to the company, but they did nothing and continued to work with the third party. The partner still advertised availability but claimed no further allocations were available. Although the sales team was initially friendly, they couldn’t provide competitive rates. What was disappointing was that despite my concerns about their partner, the company did not take action. They suggested I return to the third party, which made no sense given my negative experience with them. Please be cautious when dealing with third-party agents and don’t rely on the company for intervention or accountability.
Claim your business profile now and gain access to all features and respond to customer reviews.
One-of-a-kind, locally inspired design aparthotels in the UK, Ireland & Germany.
