DO NOT USE THIS SEEVICE.The worst experience ever. They quoted £25 for locks and £49+VAT for labour only for the operative to get there to tell me that the lock he has is £150. When I said I couldn’t pay, he said the cheapest lock is £69, told him that wasn’t what was agreed on the phone and that the agreed price was £25, he then started to threaten me to pay the cancellation fee which I told him was never mentioned to me plus they are the ones trying to fleece me. Called the office to report him, but the person on the phone told me to “f off” and called me a cheap f I had to call 999 to report for fear of safety.
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