I accidentally locked myself outside without keys, purse, glasses, and phone. When I asked for help from my next-door neighbour, these guys' website came up first, promising quick attendance, cheapest rates, and 'honest pricing with no surprises.' Every point turned out to be a total lie.After a lengthy wait of at least 90 minutes, the locksmith who arrived quoted me $150 for the callout fee alone. Friendly and upbeat at first, he quickly turned nasty and inflexible when I asked him to negotiate on the price. Overall I was slugged $580 (apparently including surcharge), just to get my door opened which took him ten minutes. It left me feeling demoralised, cheated, and severely ripped off. And what's more, he didn't send me a copy of the receipt as he promised.I would avoid these sharks at all costs. They obviously prey on us at our most vulnerable moments and make a killing. Sadly, I guess they'll keep on doing so, as few of us check review sites before the emergency occurs.
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