This service has the worst customer service I have ever encountered. Make sure the items you order fit because returning them is a nightmare. I ordered shorts but received an e-gift card instead because it was past the return window. The gift card had an error when opened. I tried contacting customer service multiple times through chat, email, and phone, but got no responses. After months of trying, I finally got the e-gift card resent. Meanwhile, the price of the item I wanted increased. The representatives were unhelpful and unfriendly. This experience has left me with a very negative impression.
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LOFT is all about style. Our women's clothing is feminine and casual, including women's pants, dresses, sweaters, blouses, denim, skirts, suits, accessories, petites, tall sizes and more. Shop online or in one of our 500 stores.