Having ordered before reading the reviews I was quite nervous finding so many poor reviews and some claiming it was a scam. I don’t doubt some people may have had a bad experience.However, I can only review on my experience of ordering from this company. I ordered on Friday expecting next day delivery but then read the other reviews. Next day delivery is unlikely to happen(website needs updating). I agree it is not easy to contact anyone at the company.My order was delivered in full the following Thursday. The product is good and will do the job to raise the loft floor to allow additional insulation to be installed. In conclusion if you want next day delivery order elsewhere but if you’re ok waiting for delivery they were the cheapest price I could find on the internet.
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