EDIT 27/10/22: I received an email from the company offering to send the stilts or a refund. I opted for the refund simply because I've made do without the stilts for now and packed the loft. So the rumour that they have gone into administration is unfounded. Slow to respond but at least genuinely trying to fulfill orders. I may reorder them in the new year.I haven't received my loft stilts since I ordered a month ago. I emailed but had no response, called but no one picked up or returned my call and went onto 'chat' but no one responded. Have they gone into administration? I can't see them listed on the gov website. There are many companies with similar names. I checked the address and the company Birmingham Innovations Ltd are registered at that address. They're not listed as being in administration, however they do sell the loft stilts. I tried calling their delivery department, no answer, and their sales department, no answer. Something is definitely awry. I will happily update my review if my loft stilts appear. It saddens me to think that the recent energy prices might have pushed companies like this over the edge. So I'm really hoping all is well and the loft stilts turn up. I first ordered from them in March and had fantastic service. What a shame.
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