Order on Monday evening. Got an instant email confirming my order, evening hot it attached to my shop app so I could monitor delivery. Should of been next day. Nothing.tried calling, emailing using the online Web chat. I had one auto response from an email That was it, phone doesn't even ring straight to voicemail. Onto the bank to try and get my money back. Clever site as most would order the loft package under £100 so you'll struggle to claim it back under section 75 .
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