Goods did arrive on time so two I've added one star. However, the company ignores all communication. I wanted to potentially cancel an order as my joists were not a standard size and I didn't know if the stilts would fit as its not clear on the web site . Two emails, 3 voice mails and several attempts to use the 'chat' service that states that they will respond "Immediately" all failed to illicit a response. I wont be bothering to use this company again if its not possible to get in contact in the event of an issue. As it happens the stilts didn't fit but I sold them to a friend who needed them as I couldn't get a refund.
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