I bought a new Logitech Cordless Mouse. Every time I used it would make double clicks on it's own. I could not drag and drop properly and kept shutting down pages I did not want to shut down. I complained to logitech customer services. They answered my emails quickly, but it took 4 or 5 messages before someone understood the problem. It was then passed to another department, so I had to go all through the problem again. They asked for the serial number, which I gave them, then asked for the purchase receipt, I gave them this. So after a few more emails they passed it on to another department. So, I go through it all again. They then asked me to video the Mouse with the Serial number and upload it and give them access. I told them they had all the information they needed and I would not be doing that. But they kept on and on. All this for a Mouse that cost less than £11. In the end I threw the Mouse in the trash and bought an HP Mouse which is fantastic. So, I will NOT be buying another Logitech product. Customer service is the worst I have encountered.
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A Swiss company focused on innovation and quality, Logitech designs products and experiences that have an everyday place in people's lives. Founded in 1981 in Lausanne, Switzerland, and quickly expanding to the Silicon Valley, Logitech started connecting people through innovative computer peripherals and many industry firsts, including the infrared cordless mouse, the thumb-operated trackball, the laser mouse, and more.
Since those early days, we have expanded both our expertise in product design and our global reach. For each of our products, we focus on how our customers connect and interact with the digital world. We keep design at the center of everything we create, in every team and every discipline, to create truly unique and meaningful experiences.
With products sold in almost every country in the world, Logitech has developed into a multi-brand company designing products that bring people together through music, gaming, video and computing. Brands of Logitech include Logitech, Logitech G, ASTRO Gaming, Ultimate Ears, Jaybird, Blue Microphones, and Streamlabs.See more
