We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago, and they are refusing to refund us for the auto-subscription. They charged our credit card without notification and are now refusing a refund even though we called the same day saying that it is the terms. If you want to save yourself the pain of $1500+ out of your pocket, cancel your subscription before you forget to turn off the auto renew!
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