If you wanna cancel, you will not get a heads up email from the company as usual like with Microsoft and all the other companies. So be aware, if you don't cancel with the support and you get the cancellation approved by an email, you will be stuck forever.I did the online cancellation, and I had no products in my product list, but still got charged for my product, which I had for the last 10 to 15 years, which worked perfect when ist was LogMeIn, but I don't need it now anymore. But you can't get out !online!, and you just get the bill when it's too late. So be aware!!!
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