Dear Customer Service Team,I hope this message finds you well. I would like to extend my sincere appreciation for your continued dedication and commitment to customer service.I am writing to confirm that I have successfully received my shipment, for which I am grateful. However, I would like to bring to your attention two observations:The packaging of the shipment was not up to the expected standard and could have been better.The complimentary travel case, which was supposed to be included, was unfortunately missing from the shipment.I kindly request your attention to these matters, and I trust they will be taken into consideration to ensure an improved customer experience in the future.Thank you for your support and cooperation.Sincerely,[emad alqasem]
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Loja Glamourosa is a Portuguese company exclusively online, which operates in the sectors of high perfumery, cosmetics, makeup and hair products. Founded in 2011, we now have an offer of more than 10,000 references of the best international brands.
