I booked flight tickets through lol.travel. Then, randomly, the airline cancelled one of my flights, without providing any kind of explanation or reasoning. I went through lol.travel to reschedule my flight and they said they'd be happy to issue a new ticket, for a 55 EUR fee. Now I don't see why I should be paying fees when I had nothing to do with the cancellation, nor could I do anything to prevent it. Totally unfair. Told them so, their only reply was "it's company policy, we're allowed to do it." Ridiculous. Never again.
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