Avoid at all cost or it will cost you!! Was due to travel to Turkey on Sunday three weeks ago, flight was cancelled on Saturday due to adverse weather conditions. Contacted lol travel to change my tickets. They told me my new tickets had been emailed to me(still waiting for them to this day) and charged me 55€ for that "favour". Tried to contact them by phone and email, couldn't get through to anyone. Eventually heard back from them on Monday afternoon when my rebooked flight was on Monday morning. They're now saying I'm only eligible for a 25% refund, and they'd charge me another 55€ handling fee. Those people are crooks, clowns, not there to help their customers. Disgusting!!!!
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