This agency or this office, call it whatever you want, does not deserve even one star, so how can they give it more? Because when you book accommodation with them or through them in a hotel, they decorate this hotel for you and do not mention to you its disadvantages. For example, they do not tell you that this hotel is at night, and when you want to sleep, the hot water pipes start disconnecting. Or air heating devices, as if you hear the water of the swimming pool running over your head, and this only happens while you are sleeping during the best hours of sleep until the morning. As of writing these lines, I still hear water or air running through the air conditioning pipes above my head at 08.05am, and when you ask the officials in the hotel, you find The response is ready (this is a normal thing that happens sometimes to clean the air in the central heating ducts) and they do not care that you paid your money for this hotel to enjoy your vacation and not to sleep in the air conditioner and water pipes repair room. this is the worst hotel I have ever entered in my life. You book a double bed, they give you two single beds. They tell you there is cable satellite television. You find the television without satellite or cable, only two news channels for the same country. There's not enough hot water when you go to the shower before you finish your shower hot water cut you finish it with cold water, i don't know how this Coral hotel got 3 stars. After what I went through with them, they don't deserve more than a star. As the lol. travel agency which I booked this hotel with them, a quarter of a star is enough for it.
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