We booked a travel package through this agency that included two stopovers. However, the first flight was canceled, causing us to miss our connections. The agency completely ignored our situation. When they did respond, they simply shifted the blame to the airline and did not assist us in booking the next flight. As a result, we were stranded at the airport for 24 hours with no support or solutions. Their service was absolutely terrible. We strongly advise avoiding this agency at all costs.
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