I have been trying to return a Lomi for one month. They did not send any means of return bill of lading. They have disconnected their phone customer service. They do not answer their emails. I believe they are in huge financial trouble and are trying to offload their Composters, with no plans to see to any customer concerns. It is horrible! I have nearly 500.00 charges - some not authorized, and they are GONE. DO NOT BUY a Lomi!! It is too risky!
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