Name: lomi.com
Telephone: 000000000
Rating: 2.8

Ksenia Morozova Guest

Had an issue with my Lomi 2 where the unit stopped rotating. Support reviewed my video, guided me th

Had an issue with my Lomi 2 where the unit stopped rotating. Support reviewed my video, guided me through troubleshooting, and ultimately approved a replacement. Communication was clear and the issue was resolved.

Date of experience: Feb 27, 2026

Joe Guest

1 week ago

Love the Lomi products and love the people that work in their health and support group. They’re so k

Love the Lomi products and love the people that work in their health and support group. They’re so kind and so helpful always

Date of experience: Feb 27, 2026

DS22 Guest

1 month ago

An amazing daily composting solution!

I absolutely love this product and use it daily for composting. The unit operates quietly and without any odor. I'm a firm believer in this technology. Initially, I had some issues with it shutting off mid-cycle, but I managed to resolve them, and the support team was very responsive. Plus, there are plenty of helpful troubleshooting videos available online. Overall, it's a fantastic product!

Date of experience: Jan 17, 2026

BS Guest

1 month ago

Quick response to my email

I received a quick response to my email, resolving my issue immediately and exceeding my expectations.

Date of experience: Jan 16, 2026

Colette M. Guest

1 month ago

This product is a daily essential for me

This product is a daily essential for creating compost for my pots. The unit operates quietly and without any unpleasant smells. I'm fully convinced by this technology. I did encounter some issues with the machine stopping mid-cycle, but I was able to resolve them, and the support team responded promptly. There are also many helpful troubleshooting videos online. Overall, a fantastic product!

Date of experience: Jan 15, 2026

Adolf Wright Guest

1 month ago

Customer service is thriving here

Customer service is thriving here. The company has done an excellent job providing prompt and efficient service solutions. Thank you to the representative for addressing the issue quickly and effectively!

Date of experience: Jan 15, 2026

SC84 Guest

1 month ago

Exceptional customer experience

I have owned a composter for three years, and I have consistently received excellent customer service! Their focus on creating a positive experience is much appreciated.

Date of experience: Jan 13, 2026

Malachi Brooks Guest

1 month ago

Prompt and friendly service

I experienced prompt and friendly service.

Date of experience: Jan 12, 2026

Rick Guest

2 months ago

Top-notch customer support!

We faced a technical issue with our unit, and after trying a couple of fixes, it was still not functioning correctly, so they are sending us a new one. Customer service doesn't get any better than that!

Date of experience: Jan 09, 2026

Zt_Boguss Guest

2 months ago

Fantastic service from the company

Fantastic service from the company... customer support is impressive. It's rare to receive such fast and honest responses. It's refreshing to have a hassle-free experience!