Returned three times in the first year. The following months customer service was just as bad, no, worse times ten. I have 24 email in three month to justify how poorly the company runs it's business and this is a direct reflection of the composter. The composter is extremely noisy and is very costly to maintain, time consuming along with all the defects. I pray that people stop throwing their money away on an idea when they are wanting a composter.
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