I had an absolutely terrible experience at this store. When I went to collect two parcels, the staff member was very rude and claimed they weren't there. He didn’t scan my QR code or ask for any details, and repeatedly called me by the wrong name. When I mentioned the contents of the parcels, he became agitated. The whole situation was strange, and he told me to come back later. I just wanted my items, so I contacted the seller, who sent me a photo of my parcel actually in the shop. When I returned, the staff member refused to acknowledge the photo, accused me of threatening him for simply asking him to check, and became aggressive. I started recording, and he reacted with extreme anger. It feels like my parcels have been lost or even stolen. I have never encountered anything like this before and will be seeking police advice. If you're in the area, avoid giving your money to this rude establishment. I shared my experience in a community group, and others have reported similar issues—something is definitely wrong here.
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