If you have the option to select another airport, I suggest you take it. My experience was quite unsatisfactory both when leaving and arriving. The security process on departure was extremely slow, taking an hour to navigate. This led to a long line filled with stressed travelers anxious about missing their flights, as well as those trying to push past others to reach the gate. Even with the new scanners that allow you to keep laptops and liquids in your bags, the staff were not effectively positioned. There weren't enough bag scanning machines in operation, resulting in the long waits, while some staff members stood idly by at the body scanners. Improved management could have eased the situation, but the system felt overwhelmed. On arrival, passport control was fairly quick, especially if you only had carry-on luggage. However, our baggage took 40 minutes to come through, making for a slow exit after landing. We were unfortunate to park in the long-stay lot, and the bus driver spent 20 minutes chatting with a friend on the adjacent bus. The total time from landing to driving away was an hour and 20 minutes, which is not an experience I would wish to repeat, particularly when I had a much quicker exit from another airport during peak summer season.
Claim your business profile now and gain access to all features and respond to customer reviews.
London Luton Airport is one of London's major Airports. Luton Airport offers both scheduled and charter
flights to a wide range of European and UK destinations. Home to Britannia Airways, Monarch Airlines, easyJet and Ryanair, with enhanced
airport shops and passenger services.