london-luton.co.uk

1.7
1.7 Based on 141 reviews

London Luton Airport is one of London's major Airports. Luton Airport offers both scheduled and charter flights to a wide range of European and UK destinations. Home to Britannia Airways, Monarch Airlines, easyJet and Ryanair, with enhanced airport shop...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Philip
Management needs to improve.

Our flight arrived at the terminal at 2:15 pm, but no staff appeared for over 20 minutes to guide us to the terminal building, which was right in front of us. No wonder there are constant delays here. Then at passport control, where there are usually long queues. Ironically, today, as one of only two planes disembarking, we moved through quickly. Additionally, the negligence of allowing a car park to catch fire due to cost-cutting on sprinklers and the £7 minimum charge to drop off without access to the terminal is frustrating. The airport wifi is unreliable, and mobile signals are almost non-existent. This airport is a complete mess; its management should be ashamed.

1
Date of experience: Nov 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • London Luton Airport is one of London's major Airports. Luton Airport offers both scheduled and charter
    flights to a wide range of European and UK destinations. Home to Britannia Airways, Monarch Airlines, easyJet and Ryanair, with enhanced
    airport shops and passenger services.

  • language https://www.london-luton.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More