I paid 23.90 for a bank note and coin, which is reflected in my account on the website, but I never received it. Now, I'm required to send a copy of my payment, which I have, but every time I send it, they claim they can't open the attachment. I've tried sending it in various formats six times, making it impossible to move forward. I've lost that money and will never use this service again or recommend it to anyone. This payment was made on October 29th.
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