After ordering a product that looked different online, I emailed the company for a refund and a return label. Unfortunately, I have not received a response. I included both the website image and a photo of the item I received, which was noticeably different in color. It's disappointing that my concern about the misleading product representation was ignored. I had hoped for a professional response, but without cooperation, I will need to report this issue.
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Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.See more