Received an item that did not match the website image and reached out via email for a refund and return label. The company has not responded with the label or refund information. I included pictures from the website and of the item I received, which is quite different in color. It is unprofessional not to respond to an email regarding a misrepresented item. I had hoped they would rectify the situation by apologizing and providing the return label, but due to their lack of resolution, I will report this matter.
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Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.See more
