Booked via Booking in June 2025 for December with free cancellation option.The money (1500eur) were taken immediately. As i had some doubts, i cancelled the booking in 15 min! But no money was returned. No answers from Londwell (via Booking messages/WhatsApp/email)Booking customer service replied that they "wrote to hotel and asked them to return my money". And this never happened After all, i made a request to my bank and only in October I received my money back. And only because the payment was made with credit card.And now, the hotel is removed from Booking All my messages are also disappeared Very disappointed with Booking also. They did not make they own research before adding "hotel" to their system
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