Am I a victim of a scam? I ordered a book as a Christmas gift on January 7th. The website indicated that the cutoff for Christmas deliveries in the UK was December 15th. Now it's December 31st, 2025, and I still haven't received the item or the refund I requested. I reached out to the support team via email, but their response stated they would be unavailable until January 5th. I fear that I may have been scammed.
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