we recently went longhorn, a group of 9 people, after a state cross country meet. we had to wait for a waiter to come and them clock in, so we were a little annoyed but soon found out that the waiter was worth the wait. our waiter was Richard, he was kind, funny and very patience with our little boys while they were ordering. one of the people in our groups has a sever dairy allergy so he ordered a plan steak, baked potato, and steamed broccoli. he tells Richard and he is nice about it and understands however the chef accidently puts butter on the broccoli which touched his other food so they have to redo it but they kept the steak but we soon realized this so we need a new steak too, Richard said okay. the guy who was working with the steaks even came out to our table and took ownership that he made a mistake and apologized! great costumer service!!!
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LongHorn Steakhouse is an American casual dining restaurant chain that is owned and operated by Darden Restaurants, Inc.,