lookfantastic.com

4.4
4.4 Based on 160 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

160 Reviews

5 Star
70%
4 Star
3%
3 Star
2%
2 Star
4%
1 Star
21%

All Reviews

Filter Reviews

Review Time

Christina GM
Was surprised to see a bag full of goodies when I received my order. My order was over £100 and they

Was surprised to see a bag full of goodies when I received my order. My order was over £100 and they’d give me a free make up bag. However I thought that would be empty.. it had a lot of nice stuff inside that I can actually make use of: an Anua face mask that I really liked and going to purchase again, full size eye lash serum that I was looking to purchase, travel size rio de janeiro body cream and a lot of other little things that made me happy.
Thanks LookFantastic!

5
Date of experience: Mar 02, 2026
tabi
It was good and very quick delivery but i didnt get my free gift i was so exited for it as well and

It was good and very quick delivery but i didnt get my free gift i was so exited for it as well and then it didnt come and i was very dissapointed but its prolly not their fault anyway prolly just got lost sadly

2
Date of experience: Feb 27, 2026
ROSEMARY REES
Great prices, quick delivery. I always use Lookfantastic. They have an excellent website and I alway

Great prices, quick delivery. I always use Lookfantastic. They have an excellent website and I always seem to find what I am looking for. If you need to contact them, I use their messenger and find their advisors very helpful.

5
Date of experience: Feb 24, 2026
Lesley Tyson
Products just what I needed. Swift and easy delivery. Option to pay once annually for multiple del

Products just what I needed. Swift and easy delivery. Option to pay once annually for multiple deliveries offered and a real bargain. Nice people to deal with too.

5
Date of experience: Feb 23, 2026
Hayley Moore
Fantastic service as always. Items are always sent and received quickly. Loads of different product

Fantastic service as always. Items are always sent and received quickly.
Loads of different products available and never had any issues with using them.

Products always arrive sealed, safe & secure.
Definitely recommend

5
Date of experience: Feb 21, 2026
Collette S.
LOOKFANTASTIC always delivers. They have the best beauty items on offer at great prices. They delive

LOOKFANTASTIC always delivers. They have the best beauty items on offer at great prices. They deliver swiftly and in perfect condition.

5
Date of experience: Feb 17, 2026
Sarah Flay
Something was missing from my delivery I contacted them and it was sent the next day in time to be g

Something was missing from my delivery I contacted them and it was sent the next day in time to be given as a gift fab service always have what I need

5
Date of experience: Feb 15, 2026
Pearl Fisher
Wanted to try other products , my usual was not working with me. So purchased Anastasia Brow in med

Wanted to try other products , my usual was not working with me.
So purchased
Anastasia Brow in medium Brown, 24 hours after use I can state; easy application, great colour, very easy to use in any style of brow....
LOOK FANTASTIC price...WOW
Delivery fast
Also purchased Iconic Mascara, London,
Lasted well all day, a light daytime look or apply 2 coats for evening, no smudge.
After application I brushed lashes lightly to give a long lash fan look. Haha 😄
It works....
Both products were purchased & delivered together.
LOOK FANTASTIC THANK YOU, prices allow me to purchase as on high street everything either can't be found, out of stock or pricey.
A great day to everyone. 😁

5
Date of experience: Feb 14, 2026
Kiren
Unfortunately, my recent experience has been extremely disappointing. I placed an order worth over

Unfortunately, my recent experience has been extremely disappointing.

I placed an order worth over £180 which was sent via Evri. Tracking information stated that the parcel had been delivered and left in a “safe place”. However, when I arrived home, there was no parcel anywhere to be found. I thoroughly checked around my property, with neighbours, and any possible safe locations, but the parcel was simply not there.

This situation is incredibly frustrating, especially given the value of the order. Customers should not have to deal with the stress of missing parcels or rely on unreliable delivery confirmations. I immediately raised a case as soon as I received the delivery confirmation email, but I have not received any response or update since.

For a company that customers trust and spend significant amounts of money with, I would expect far better accountability and customer support when issues like this occur. It should not fall on the customer to chase missing parcels when the courier has failed to deliver correctly.

I would appreciate this matter being investigated properly and resolved as soon as possible, as this experience has significantly damaged my confidence in ordering again in the future.

1
Date of experience: Feb 09, 2026
jess irvin wright
I found the product I needed easily and at a very good price, delivery was amazing. I ordered at 8.3

I found the product I needed easily and at a very good price, delivery was amazing. I ordered at 8.30pm and it arrived the following morning even though it was a Saturday. I couldn't fault the service

5
Date of experience: Feb 08, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More