Ordered my daughter a sol de janeiro spray for her birthday. Order arrived but it was the incorrect spray, she already had the spray and I knew she’d be disappointed. I emailed customer service asking them to send a refund label and sent photos of what I’d ordered and the spray they had sent . They said if I wanted to return I would have to pay my own postage. I emailed that it was their error, but they would have none of it. The spray was £24 without delivery, it wasn’t cheap. Terrible customer service, will never order from them again……
Claim your business profile now and gain access to all features and respond to customer reviews.
