I purchased a device that fell off its cord and was lost almost immediately. I regret not checking the reviews beforehand. I left feedback on another platform, and the support team reached out, asking me to get in touch. They mentioned they would consider providing a replacement device, which was unexpected. After a few days of waiting, they ultimately said NOPE! However, they offered a potential discount, but only if I made another purchase. Fool me once, but not again!
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