Update: I now have confirmation from couriers that my parcel is missing. They have not located it despite searching for two days. My order was shipped on November 16, but the tracking has shown delays and no movement since November 17. I've sent 13 emails to customer services, yet only received two responses. Their support is ineffective, and I am frustrated and anxious about being charged for items I never received. I regret falling for their advertising—please think twice before signing up.
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Lookiero is your online Personal Shopper service with which you receive 5 items selected by your stylist exclusively for you. Order your box, try on the clothes and pay only for what you keep!"