I ordered items from their 24-hour collection, paying for express shipping, yet they didn’t arrive until the following Monday. When they finally arrived, one dress had visible stains, and the return process has been chaotic. It’s been over a month without receiving my returns. Customer service has been lackluster, claiming 1-2 day response times, while I had to follow up weekly. Dealing with this has been a nightmare.
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LORETA is an online fashion store based in Melbourne, Australia with a view for providing ultimate.
