I purchased a 8 camera and 3TB NVR from Lorex along with a 2 year Extended warranty in May 2022.I called Lorex because one of my 8 camera’s failed and technical support stated I needed a new camera. They told me that I had to pay 100 US dollars for a replacement.I told sales that the failed camera was less than 4 years old and I needed Lorex to give me a better price than 100 dollars , they quoted me a cheaper camera for 89 dollars , but it would be lower quality .I was upset with Lorex because I was expecting a longer life on the cameras.Sales stayed that their price was firm and if I wasn’t happy I could post my review.I told I would definitely post my review , along with pulling out their system and going with a company that takes care of their customers who buy their products
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
