BUYER BEWARE! Gutted, purchased direct from Lorex.com the NVR fusion 4K plus 2 bullet cameras A14s (the cameras didn’t have any stickers on to show any details so unable to register under warranty). Although just finding out the warranty is worthless even if registered! Purchased on 30/11/2025 only just able to try to install as was Christmas present, NVR came with two pin plug so contacted tech support, tried an adapter, cameras not working, sent to customer support for correct power cable to be sent and nothing, no response from either of their support contact us outlets I tried many times but to no avail. Not sure where to go from here as out of the return 30 day period. Do not touch this company if you actually want a product to work or to have any sort of support if it doesn’t work. Ghosted comes to mind!
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
