If i could give 0 i would. I ordered an indoor camera directly from Lorex, it arrived fairly quickly and looked smart. I followed the instructions and linked the camera to the app, but the set up would not complete. After exiting the set up process to start again all I received was a message saying the camera was already linked to my email. Nothing would reset the camera and there was no way to show the camera even though it was supposedly linked. I called the service line multiple times and it just hangs up on you. I contacted the sales chat on the website, who wouldn't help me just kept giving me the 'helpline' which hangs and an international number. They were quick to send me a return and refund link. They obviously know there is a big big issue with their products.
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
