I ordered a Camera/NVR bundle from Costco. It was shipped directly from Lorex and the quantity of the wrong items were shipped minus a NVR. They refused to make it right or sell me a NVR to complete my system. Good thing that Costco has integrity and a good return policy. I will look to buy another Camera system from a competitor. I thought Lorex was a more reputable company. Lost this sell!In reply to Lorex below, hopefully, Costco will recognize that Lorex was not willing to work with this case & customer, as well as, refused to correct their mistake! Your excuse that you cannot access the Costo orders is a lame reason. The items/shipments were shipped directly from Lorex, not Costco! Costco should stop selling Lorex products. Companies with bad customer service don't have a future. Wake up Costco!
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
