Bought a 4 camera DVR system from Best Buy. Got it home and set it up. Worked great for 6-8 months. Since then the DVR has locked me out of Administration mode. Says incorrect password even though I know it’s correct. Called customer service. For over an hour the guy fumbled around and ended up telling me there wasn’t anything he could do and then it disconnected. Now, when I get into the app, I can view (sometimes) a sort clip before it locks me out. Will not even work if my phone is connect to the same internet. Completely useless $500 system. Very upset and will not be a returning or referring customer.
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Lorex is committed to safeguarding what matters most. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years.
Lorex has created several award-winning products over the years. Our innovative solutions include all-in-one integrated monitors with built-in recorders, a touchscreen-enabled security system, and cameras with active deterrence lighting.
Lorex was the first to market 4K resolution security cameras and more recently released the Fusion Collection, which offers recording for both wired and wireless cameras.See more
